These Terms of Service govern access to and use of SoSyncable, a music catalog, AI enrichment, playlist, outreach, licensing, and white-label portal platform operated by Answer Sales Calls Inc. By creating an account, connecting storage, uploading or syncing music, sending outreach, or using the service, you agree to these Terms.
Accounts and Roles
SoSyncable supports artists, songwriters, licensing agencies, music supervisors, administrators, and white-label partners. You are responsible for maintaining the security of your account, using accurate information, and ensuring that anyone you invite has permission to access the applicable catalog, roster, playlist, brief, campaign, or workspace.
Your Music and Content
You keep ownership of music, lyrics, artwork, metadata, contacts, briefs, playlists, and other content you provide or connect to the platform. You grant SoSyncable a limited license to host, process, analyze, transform, display, stream, share, transmit, and otherwise use that content as needed to provide the service.
You represent that you have all rights needed to upload, sync, submit, pitch, license, share, or process any music or content you make available through the service.
Connected Cloud Storage
When you connect a provider such as Dropbox, Google Drive, OneDrive, SharePoint, Teams, or Azure Blob Storage, you authorize SoSyncable to access selected folders and files for platform features. Depending on your settings and actions, this may include reading, streaming, uploading, renaming, moving, deleting, syncing, creating folders, or creating share links.
AI Enrichment and Metadata
The service may use AI and audio-analysis systems to generate lyrics, metadata, tags, genres, moods, instrumentation, vocal attributes, segment-level cues, sound-alike data, brief matching, and playlist recommendations. AI results are automated estimates and may be incomplete or incorrect. You are responsible for reviewing and approving results before relying on them for licensing, publishing, legal, financial, or business decisions.
Outreach, Campaigns, and Playlist Links
If you use contact lists, email campaigns, personalized links, brief submissions, playlist tracking, or project-acquisition workflows, you are responsible for having the right to contact recipients and for complying with applicable email, privacy, marketing, and anti-spam laws. The platform may record opens, clicks, plays, downloads, exports, submissions, and other engagement events.
Licensing Activity
SoSyncable helps users discover, pitch, review, and organize music licensing opportunities. Unless a separate written agreement says otherwise, the platform is not a music publisher, record label, legal advisor, talent agent, or broker of record for any licensing transaction. Users are responsible for rights verification, deal approval, payment terms, union requirements, cue sheets, splits, and all final licensing decisions.
White-Label Partners and Agencies
Agencies and white-label partners may configure branding, domains, chatbots, client portals, rosters, upload links, campaigns, pricing-related settings, and related workflows. White-label branding does not transfer ownership of the underlying platform. Agency owners are responsible for the activity of users they invite and for any representations they make to their artists, clients, recipients, or customers.
Payments and Subscriptions
Paid plans, trials, billing cycles, usage limits, taxes, refunds, and cancellations are governed by the plan terms shown at signup, in billing settings, or in a separate written agreement. Payments are processed by Stripe or another payment provider. You authorize recurring charges for paid subscriptions until canceled.
Acceptable Use
You agree not to use the service to:
- Upload, sync, pitch, or distribute content you do not have the right to use.
- Send unlawful, deceptive, abusive, or non-compliant email campaigns or messages.
- Bypass security, access another user's account or catalog, scrape data, or interfere with the service.
- Upload malware, harmful code, or content that violates law or third-party rights.
- Misrepresent ownership, rights, licensing authority, identity, or affiliation.
Third-Party Services
The platform integrates with third-party services such as cloud storage providers, payment processors, email services, AI providers, analytics systems, and hosting infrastructure. Your use of those services may also be governed by their own terms and privacy policies.
Suspension and Termination
We may suspend or terminate access if we believe an account violates these Terms, creates risk, fails to pay amounts due, infringes rights, threatens platform security, or is required by law. You may stop using the service or cancel a paid subscription according to the available account controls.
Disclaimers
The service is provided "as is" and "as available." We do not guarantee uninterrupted operation, perfect AI accuracy, complete metadata, guaranteed licensing results, playlist placements, revenue, deliverability, search ranking, or compatibility with every third-party service.
Limitation of Liability
To the maximum extent permitted by law, SoSyncable and Answer Sales Calls Inc. will not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from use of the service. Our total liability for any claim will not exceed the amounts paid for the service during the three months before the event giving rise to the claim.
Changes
We may update these Terms as the platform changes. Continued use of the service after updated Terms are posted means you accept the updated Terms.
Contact
Questions about these Terms can be sent to support@sosyncable.com.